General Terms and Conditions

These Terms and Conditions describe the rules that apply when you use the Sunny Spins platform and access our games, promotions, and account services. We set out the relationship between the site and its users, the main responsibilities for account holders, and how we handle deposits, withdrawals, promotions, and disputes. By using the site you agree to follow these rules and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per player unless expressly authorised. Do not share login credentials and notify us immediately if you suspect unauthorised access. We may suspend, limit or close accounts where we detect duplicate accounts, suspicious activity, or breach of these Terms. Account balances may be withheld while we investigate.

Eligibility requirements

To open and use an account you must meet the age and legal requirements applicable where you live. We restrict access from certain jurisdictions and may refuse registration or close accounts at our discretion. You are responsible for ensuring that participation is lawful in your location.

Acceptable platform use

Use the platform only for lawful, personal play. Prohibited activity includes collusion, use of unauthorised bots or automation, sharing accounts, attempting to manipulate game outcomes, or abusing promotional offers. We reserve the right to void wagers, withhold winnings, or close accounts where misuse is detected.

General bonus and promotion rules

Promotions are offered under specific terms. Bonus funds are non-cashable until wagering requirements are met and are subject to maximum bet limits while active. Typical conditions may include wagering multipliers and game restrictions; certain deposits or game types may be excluded. Only one promotion may be active per account where stated. Read each offer’s terms before redeeming.

Deposits and withdrawals

Verification

We require account verification before processing withdrawals. Verification may include government ID, proof of address, and proof of payment method. We may request additional documents to comply with our verification checks and to protect both parties against fraud.

Limits, processing and fees

Deposit and withdrawal options vary and are listed in the Cashier. Processing times, limits and any fees depend on the chosen method and may change. In some cases we cover the cost of the first withdrawal within a set period; subsequent withdrawals may incur fees. Large wins may be paid in instalments where payment-method or security checks require it.

Dispute resolution

If you have a dispute, contact our support team first so we can investigate and attempt a resolution. We will rely on our system records when reviewing disputes. If we cannot resolve the matter directly, further steps will be handled in accordance with applicable terms and any dispute process described on the site.

Updates to terms and conditions

We may revise these Terms from time to time. Material changes will be posted on the site and become effective as published. Continued use of SunnySpins after a change constitutes acceptance of the revised Terms. If you have questions about these Terms, contact [email protected].