Sunny Spins Casino Responsible Gambling

At Sunny Spins we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear tools and guidance to help you manage your time and spending. If you ever feel play is becoming a problem, we encourage you to use the controls below or contact our support team for assistance.

Player protection principles

We aim to protect our players by promoting controlled play, reducing harm, and responding quickly when someone needs help. We respect your decisions on limits and exclusions and will act promptly to put safeguards in place when requested.

Activity-control tools

Deposit limits

You can set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can usually be set or lowered immediately via your account settings; requests to raise a limit may be subject to a waiting period. If you need help configuring limits, contact support.

Loss limits

Loss limits let you cap how much you can lose over a set period. Use loss limits to avoid chasing losses and to keep play within a pre-set budget. These limits apply to wagering activity and are enforced across the account when active.

Time limits and session controls

We offer time-based tools such as session reminders and temporary breaks to help you manage play time. You can set daily play-time caps or activate short breaks when you need some space. If you prefer a longer break, see the self-exclusion options below.

Self-exclusion and account breaks

If you need to stop playing for a while, you can request a temporary self-exclusion or permanent account closure. During an exclusion period access to the account is blocked and you will not be able to place wagers. To request exclusion or to discuss options, contact our support team and we will guide you through the process.

Recognising problematic behaviour

Signs that gambling may be becoming a problem include: difficulty stopping, chasing losses, increasing deposits to try to win back money, borrowing to gamble, or neglecting responsibilities. If you notice these patterns in yourself or someone you care about, act early and use the available controls.

Practical tips for staying in control

Set a clear budget before you play and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when upset or impaired, and never treat play as a way to solve financial problems. Review your activity regularly and adjust limits as needed.

Professional help and contacting us

If you need further support, seek professional help or local support services in your area. For account controls, questions, or to request self-exclusion, contact our team at [email protected]. For help managing play on SunnySpins, we are here to assist and will respond promptly to your request.