Privacy Policy

Welcome to the Sunny Spins Privacy Policy. This page describes how we collect, use, store, and protect your information when you create an account, play games, make payments, or otherwise interact with our services. We take your privacy seriously and aim to be clear about the data we handle and your choices regarding that data.

Types of data we collect

Personal data

We collect information you provide directly when registering or contacting support. This may include your name, email address, date of birth, billing and payment details, and identity documents that may be required for verification. We use this data to manage your account and verify eligibility to play.

Technical data

We collect device and connection information such as IP address, browser type, operating system, device identifiers, and usage data. This technical data helps us keep the site secure, improve performance, and deliver a consistent experience across desktop and mobile.

Transactional data

When you make deposits, withdrawals, or wagers we record transactional details including transaction amounts, payment method, timestamps, and currency. These records are used for account management, payment processing, and fraud prevention.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, detect and prevent fraud, and provide customer support. We also use aggregated or anonymized information to analyse site performance, improve services, and detect abuse. We do not use your data for marketing unless you give consent.

Data protection practices

We employ industry-standard safeguards such as access controls, encryption in transit and at rest where applicable, and internal policies to limit access to personal data. Staff access is restricted to those with a legitimate need. While we strive to protect your information, no electronic system is completely secure.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences, and analyse usage. Cookies may be essential for account login and gameplay, or used for performance and analytics. You can manage cookie settings through your browser, though disabling certain cookies may affect functionality.

User rights

You have the right to review the personal information we hold about you, request corrections, object to certain uses, and request deletion where applicable. Some data may be retained as required to fulfil contractual obligations, prevent fraud, or comply with legal requirements.

Access, correction, and deletion of data

To request access, correction, or deletion, contact our privacy team. We will confirm identity before making changes. Certain requests may be limited if retention is required for legal, regulatory, or legitimate operational reasons.

Information sharing and third parties

We may share data with service providers who support operations - for example payment processors, verification services, fraud prevention, and hosting partners. We also disclose information where required by law or to protect the safety and security of users. We do not sell your personal data.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and will include the effective date. If you have questions about this policy or need assistance, contact [email protected]. For brand references on the site you may see both Sunny Spins and SunnySpins used in product and account pages.